Privacy Policy

1. Introduction

Kytrix Travel Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

When you join our waitlist, submit an enquiry, or apply to become a partner, we collect:

• Name and email address (required)
• Phone number (optional)
• Organisation details (for partners and schools)
• Consent preferences and timestamps
• Technical data: IP address (hashed), user agent, UTM parameters

3. How We Use Your Data

We use your data to:

• Manage your waitlist registration or enquiry
• Send you service updates (with your consent)
• Respond to your questions and requests
• Improve our website and services
• Comply with legal obligations

4. Data Retention

We retain your data for up to 24 months from your last interaction with us, unless you request earlier deletion. After this period, data is automatically deleted.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO

6. Third-Party Services

We use the following trusted third-party services:

• Convex: Database hosting (USA, adequate safeguards)
• Resend: Email delivery (USA, adequate safeguards)
• Cloudflare: Security and performance (global CDN)
• Sentry: Error monitoring (USA, adequate safeguards)

7. Cookies

We use essential cookies for site functionality and analytics cookies (with your consent) to understand how visitors use our site. You can manage cookie preferences at any time.

8. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or a prominent notice on our website.

9. Contact Us

For any privacy-related questions or concerns, please contact us at privacy@kytrixtravel.co.uk