1. What are cookies?
Cookies are small text files that are downloaded to your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Similar technologies include local storage, session storage and certain types of scripts or pixels.
2. Who is responsible for cookies on this site?
This website is operated by Kytrix Travel Limited (company number 16778869), registered in England and Wales. We decide which cookies are used on this site and why.
Some cookies are set by us directly (first-party cookies). In other cases, third parties (such as security tools or analytics providers) may set cookies when their services are used on our site (third-party cookies).
3. Types of cookies we use
We group the cookies and similar technologies we use into several broad categories:
3.1 Strictly necessary cookies
These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:
- submitting a form;
- setting privacy or cookie preferences;
- navigating between pages; or
- helping us protect the site from abuse and bots.
Without these cookies, parts of the site may not work correctly. Under UK law, we do not need your consent for strictly necessary cookies, but we still explain what they do.
3.2 Performance and analytics cookies
We may use privacy-aware analytics tools to understand how people use the site, for example:
- which pages are visited most frequently;
- how people move around the site (for example, from the homepage to trips, then to the waitlist);
- whether certain features (like route voting) are being used.
This helps us spot problems, prioritise improvements and understand what's actually useful. Analytics cookies are not essential, so where they identify you or your device we will only use them with your consent.
3.3 Functionality cookies
These cookies allow the website to provide enhanced functionality and remember some of your choices. For example, they may:
- remember if you've already seen a particular notice;
- store basic preferences about how the site is displayed;
- help forms remember certain values during your current visit.
If you disable these, some features may not behave as smoothly but the site should still broadly work.
3.4 Security and anti-abuse technologies
To protect the site, and especially forms (like the Insider Circle or contact pages), we use security tools that may set cookies or use similar technologies. These help us:
- distinguish genuine visitors from automated bots;
- prevent abuse, spam or attempts to overwhelm our systems;
- keep forms and early-access features available for real people.
Some of these are strictly necessary for security and may not be optional. For example, services like Cloudflare Turnstile (used for bot protection) may set cookies as part of their challenge process.
3.5 Future marketing and measurement cookies
As we grow, we may use additional cookies or tracking technologies for:
- measuring the performance of campaigns (for example, which social post led to a waitlist sign-up); or
- showing relevant adverts for Kytrix Travel on other platforms.
If and when we add these, we will ask for your consent and update this policy with more detail.
4. Examples of cookies and similar technologies
The exact cookies in use may change as we tweak the site and the tools we use, but typical examples include:
- Session cookies that only last while you are on the site and are deleted when you close your browser;
- Preference cookies that remember things like cookie choices or the fact you've dismissed a particular banner;
- Security tokens used by anti-bot tools to validate that a real human is submitting a form;
- Analytics identifiers that help us understand usage patterns without needing to know exactly who you are.
We aim to avoid collecting more data than we need and prefer tools that aggregate or anonymise information where possible.
5. Cookie consent and how to change your choices
When you first visit the site (or after we make significant changes), you may see a cookie banner or notice that:
- explains that we use cookies and similar technologies; and
- gives you options to accept, reject or customise non-essential cookies, where applicable.
You can usually change your preferences by:
- revisiting the cookie banner or "cookie settings" link (once available); and/or
- adjusting your browser settings to block or delete cookies.
Please note that blocking all cookies may mean some parts of the site do not function as intended.
6. Managing cookies in your browser
Most web browsers allow you to control cookies through their settings. You can usually:
- see which cookies are stored on your device;
- delete some or all cookies;
- block cookies from particular sites; or
- block all cookies if you choose.
How you do this varies from browser to browser (for example, Chrome, Safari, Edge, Firefox). Check the help section or support pages for your browser for the most up-to-date instructions.
7. Do-not-track signals and similar settings
Some browsers offer a "Do Not Track" (DNT) signal. There is currently no widely agreed standard for how websites should respond to these signals, so our site does not specifically change behaviour when it receives one. However, you can still manage cookies using the methods described above.
8. Cookies and your personal data
Where cookies or similar technologies involve processing personal data (for example, an IP address or an identifier that can reasonably be linked to you), that processing will also be covered by our Privacy Policy.
In particular, if we use analytics or marketing cookies that identify you or your device, we will rely on your consent to set them, and you have the right to withdraw that consent at any time.
9. Third-party cookies and embedded content
Some content on our site may come from other providers – for example, embedded reviews, maps, social media content or booking tools. These services may set their own cookies when you view or interact with that content.
We don't control those cookies directly. We recommend you read the cookie or privacy information for any third-party service you interact with via our site.
10. Updates to this policy
We may update this Cookie & Tracking Policy from time to time. This may be because:
- we add or remove tools that use cookies;
- the law or guidance changes; or
- we move from early pre-launch testing to running regular services.
When we make changes, we'll update the Last updated date at the top of this page. For significant changes, we may also highlight them via the cookie banner or on our Legal & policies page.
11. Questions or concerns
If you have any questions about how we use cookies or this policy, please contact us via the contact page or by post to our registered office.
We'd rather you ask than worry in silence – if something isn't clear, we'll do our best to explain it in plain English.